W10 - This app cant run on your pc - During sign the identity

Node Operators troubleshooting
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1

I am at the point of signing my single use auth token, including the entire string > than 36.

I have never seen this before, but i tried to execute cmd.exe as an administrator following the instructions from https://documentation.storj.io/dependencies/identity and i keep getting the GUI error “This app can’t run on your PC”.

Ive disabled as much as i could from a winblows security standpoint but finding im still unable to execute identity_windows_amd64.exe authorize storagenode tokenemail+string and its not even wanting to execute the .exe - Anyone else run into these troubles. I even created an administrator account and got the same issues.

Many thanks for your time.

Untitled

2

Have you tried these steps ?

https://www.auslogics.com/en/articles/fixing-this-app-cant-run-on-your-pc-on-windows-10/

3

Hello @smeg,
Welcome to the forum!

Please, make sure that your Windows is 64 bit, 32 bit doesn’t supported

4

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Yup - 64bit - Check

5

Tried most of those. Ill explore further tomorrow, but being a systems admin for a while this is super strange to me. It just wont execute even as an admin.

6

It doesnt matter what director i run it from, it just keeps throwing this same error. Yet i am executing as an admin

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7

It doesn’t required the admin rights.
Try unblock the executable:

  1. Navigate to the folder where you downloaded a binary
  2. Open a Powershell here as a regular user
Expand-Archive .\identity_windows_amd64.exe.zip . -Force
Unblock-File .\identity_windows_amd64.exe

And then try to create an identity

8

I have created an identity - Its signing the identity where i am stuck. the following is e:\storj

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9

It requires access to the internet. Please, allow access for this application in the Windows Defender or your firewall/antivirus

Please, unpack the identity again, it can’t be 0 size

Also, if you moved the generated identity from the default folder, you must specify a new path with the parameter --config-dir.

.\identity_windows_amd64.exe authorize storj <auth-token> --config-dir e:\
11

Yup you are right. Was a write issue that the executable was not writing to the directory and was 0kb. Total oversight. Thank you. Managed to execute. Now to do the rest!

12

When you are all set maybe you can show off your Storj node here