Windows installation help

ChesterCheese · March 21, 2020, 2:34am

I’m not sure why this is happening. I have windows 10 home if that helps.

nerdatwork · March 21, 2020, 4:04am

Welcome to the forum @ChesterCheese!

Try removing folder from C:\program files\Storj and try it again.

ChesterCheese · March 21, 2020, 1:49pm

I tried that and a new problem arises. I’m on an account with administrator rights so I’m not sure what to do now.

Alexey · March 21, 2020, 2:10pm

Uninstall the storagenode
Remove the C:\Program Files\Storj
Remove the %AppData%\Storj\Storagenode
Extract the msi installer from the zip archive to the Downloads folder
Run the msi installer from the Downloads folder
Use the default installation path

ChesterCheese · March 21, 2020, 9:37pm

The same thing still happens.

ChesterCheese · March 21, 2020, 9:40pm

How did you get past the “Service ‘Storj V3 Storage Node’ (storagenode) failed to start. Verify that you have sufficient privileges to start system services.” error?

Alexey · March 22, 2020, 2:04pm

Please, show the 20 last lines from your logs (Powershell as normal user):

cat -tail 20 "$env:ProgramFiles\Storj\Storage Node\storagenode.log"

ChesterCheese · March 22, 2020, 2:10pm

Alexey · March 22, 2020, 2:21pm

Oh, sorry, the excess dash

cat -tail 20 "$env:ProgramFiles\Storj\Storage Node\storagenode.log"

ChesterCheese · March 22, 2020, 2:39pm

nerdatwork · March 22, 2020, 3:35pm

Show output of this command. Use powershell for it.

Get-Service Storagenode*

ChesterCheese · March 22, 2020, 3:41pm

I did the wrong thing at first.

ChesterCheese · March 22, 2020, 4:29pm

Alexey · March 22, 2020, 5:10pm

Is your user have an administrator’s rights?
Do you have a non-empty password for your user?

Please, show the result of the command:

ls (sls "identity.cert-path: (.*)" 'C:\Program Files\Storj\Storage Node\config.yaml').Matches.Groups[1].Value

ChesterCheese · March 22, 2020, 5:29pm

My user is an administrator account
I don’t know what you mean by non-empty. Do you mean if it’s password protected then yes.

Alexey · March 22, 2020, 5:37pm

Please, show the result of the command:

ls (sls "storage.path: (.*)" 'C:\Program Files\Storj\Storage Node\config.yaml').Matches.Groups[1].Value

Please, search errors related to storagenode in the system events journals and paste them here.

ChesterCheese · March 22, 2020, 6:15pm

Alexey · March 22, 2020, 8:08pm

As you can see, the path which you specified as your storage doesn’t exist. Please, create it and restart the service from the elevated Powershell

Restart-Service storagenode

Then check your logs

cat -tail 20 "$env:ProgramFiles\Storj\Storage Node\storagenode.log"

Your external address is specified to the local network, it will not be available from outside. You should specify there either your public static IP or DDNS hostname.

ChesterCheese · March 22, 2020, 9:07pm

That folder has has been there. D:\storj\ does exist so I’m not sure why that happens.

Alexey · March 23, 2020, 7:31am

Please, try to install the storagenode again, but remove the C:\Program Files\Storj first.
Make sure to select the existing path for your storage, and that you (and SYSTEM) can write files and folders to it.
How is your D: connected?