I’ve just received 2 emails from the Europe-North-1 and US2 satellites with he subject message. I’ve gone and restarted my Node but I’m not sure if that fixes anything since I don’t see those 2 satellites listed when I check stats. My node ID is: 12mYxtBsxSKpbZrh1bwZ9kMrrPx2W9SxDu62qrJWaFHcsCb4xkV.
The email says I will be suspended if it is not fixed. What do I need to do to fix this?
I think that email is the one you would normally get if your node had gone offline unexpectedly - probably an automated system to detect offline nodes/satellites and let node operators know - so useful.
Under the circumstances (two satellites being withdrawn) I kind of feel like it would have been appropriate to send an email reminder in advance, or using the under-utilised notification system in the webapp, to actually let folks know it was happening today/tomorrow… rather than just having a somewhat alarming “If your node remains offline, you may be suspended or disqualified” email turn up… I mean the announcement was 5 months ago… just my two cents…
Hi everyone,
I just recevied 2 email this mornning with the content below
Your Node has Gone Offline Europe-North-1 satellite
Your Node has Gone Offline US2 satellite
If your node remains offline, you may be suspended or disqualified.
From Storj Labs hello@storj.io email address.
Is this safe to ignore this email because I though we shutdown that 2 satelite ?