Error - can anyone help?

Hey there,

I found my node was down, and I found the below error in the logs. It now seems to be running fine, but I just wanted to check if anyone has any advice on this?

Is there anything I need to do? I’m running it on Windows, in case that’s useful.

Here’s the error, thanks again:

2022-10-20T13:08:53.767+0100	INFO	Configuration loaded	{"Location": "C:\\Program Files\\Storj\\Storage Node\\config.yaml"}
2022-10-20T13:08:53.777+0100	INFO	Anonymized tracing enabled
2022-10-20T13:08:53.791+0100	INFO	Operator email	{"Address": "s@gmail.com"}
2022-10-20T13:08:53.792+0100	INFO	Operator wallet	{"Address": "0xede0E09B615d721655d3F89644470712c13ed3f2"}
2022-10-20T13:08:54.009+0100	INFO	Telemetry enabled	{"instance ID": "12UkpSJAp1vmE6wXGxkJvx1XgUz3Rs5XrJxoPak8cnpNxDrNRtG"}
2022-10-20T13:08:54.042+0100	INFO	db.migration	Database Version	{"version": 54}
2022-10-20T13:08:54.220+0100	WARN	trust	Failed to fetch URLs from source; used cache	{"source": "https://www.storj.io/dcs-satellites", "error": "HTTP source: Get \"https://www.storj.io/dcs-satellites\": dial tcp: lookup www.storj.io: no such host", "errorVerbose": "HTTP source: Get \"https://www.storj.io/dcs-satellites\": dial tcp: lookup www.storj.io: no such host\n\tstorj.io/storj/storagenode/trust.(*HTTPSource).FetchEntries:68\n\tstorj.io/storj/storagenode/trust.(*List).fetchEntries:90\n\tstorj.io/storj/storagenode/trust.(*List).FetchURLs:49\n\tstorj.io/storj/storagenode/trust.(*Pool).fetchURLs:250\n\tstorj.io/storj/storagenode/trust.(*Pool).Refresh:187\n\tstorj.io/storj/storagenode.(*Peer).Run:894\n\tmain.cmdRun:251\n\tstorj.io/private/process.cleanup.func1.4:378\n\tstorj.io/private/process.cleanup.func1:396\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfigAndLogger:93\n\tstorj.io/private/process.ExecWithCustomConfig:75\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:61\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57"}
2022-10-20T13:08:54.221+0100	INFO	preflight:localtime	start checking local system clock with trusted satellites' system clock.
2022-10-20T13:08:54.224+0100	ERROR	preflight:localtime	unable to get satellite system time	{"Satellite ID": "1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE", "error": "rpc: tcp connector failed: rpc: dial tcp: lookup saltlake.tardigrade.io: no such host", "errorVerbose": "rpc: tcp connector failed: rpc: dial tcp: lookup saltlake.tardigrade.io: no such host\n\tstorj.io/common/rpc.HybridConnector.DialContext.func1:189"}
2022-10-20T13:08:54.224+0100	ERROR	preflight:localtime	unable to get satellite system time	{"Satellite ID": "12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB", "error": "rpc: tcp connector failed: rpc: dial tcp: lookup europe-north-1.tardigrade.io: no such host", "errorVerbose": "rpc: tcp connector failed: rpc: dial tcp: lookup europe-north-1.tardigrade.io: no such host\n\tstorj.io/common/rpc.HybridConnector.DialContext.func1:189"}
2022-10-20T13:08:54.224+0100	ERROR	preflight:localtime	unable to get satellite system time	{"Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "error": "rpc: tcp connector failed: rpc: dial tcp: lookup us1.storj.io: no such host", "errorVerbose": "rpc: tcp connector failed: rpc: dial tcp: lookup us1.storj.io: no such host\n\tstorj.io/common/rpc.HybridConnector.DialContext.func1:189"}
2022-10-20T13:08:54.224+0100	ERROR	preflight:localtime	unable to get satellite system time	{"Satellite ID": "121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6", "error": "rpc: tcp connector failed: rpc: dial tcp: lookup ap1.storj.io: no such host", "errorVerbose": "rpc: tcp connector failed: rpc: dial tcp: lookup ap1.storj.io: no such host\n\tstorj.io/common/rpc.HybridConnector.DialContext.func1:189"}
2022-10-20T13:08:54.224+0100	ERROR	preflight:localtime	unable to get satellite system time	{"Satellite ID": "12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo", "error": "rpc: tcp connector failed: rpc: dial tcp: lookup us2.storj.io: no such host", "errorVerbose": "rpc: tcp connector failed: rpc: dial tcp: lookup us2.storj.io: no such host\n\tstorj.io/common/rpc.HybridConnector.DialContext.func1:189"}
2022-10-20T13:08:54.224+0100	ERROR	preflight:localtime	unable to get satellite system time	{"Satellite ID": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs", "error": "rpc: tcp connector failed: rpc: dial tcp: lookup eu1.storj.io: no such host", "errorVerbose": "rpc: tcp connector failed: rpc: dial tcp: lookup eu1.storj.io: no such host\n\tstorj.io/common/rpc.HybridConnector.DialContext.func1:189"}
2022-10-20T13:08:54.224+0100	ERROR	Failed preflight check.	{"error": "system clock is out of sync: system clock is out of sync with all trusted satellites", "errorVerbose": "system clock is out of sync: system clock is out of sync with all trusted satellites\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check:96\n\tstorj.io/storj/storagenode.(*Peer).Run:898\n\tmain.cmdRun:251\n\tstorj.io/private/process.cleanup.func1.4:378\n\tstorj.io/private/process.cleanup.func1:396\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfigAndLogger:93\n\tstorj.io/private/process.ExecWithCustomConfig:75\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:61\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57"}
2022-10-20T13:08:54.525+0100	FATAL	Unrecoverable error	{"error": "system clock is out of sync: system clock is out of sync with all trusted satellites", "errorVerbose": "system clock is out of sync: system clock is out of sync with all trusted satellites\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check:96\n\tstorj.io/storj/storagenode.(*Peer).Run:898\n\tmain.cmdRun:251\n\tstorj.io/private/process.cleanup.func1.4:378\n\tstorj.io/private/process.cleanup.func1:396\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfigAndLogger:93\n\tstorj.io/private/process.ExecWithCustomConfig:75\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:61\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57"}

You should download the NetTime tool from https://www.timesynctool.com/

PS: You could search the forum based on the error you see in your log. It’s possible someone already faced it and the solution was provided. If not then you will get help from our awesome community & awesomestestestest Storj staff :slight_smile:

2 Likes

Hi @lookitsbenfb ,

These are the latest threads related to your error, with a few suggestions of things to check.

Please let us know if either of these solve your issue.
The team is aware of your current error.

Thanks for your reply.

The problem is no longer occurring, it seems to be a one-off, but my question was:

Is there anything I need to do or check to make sure there isn’t an underlying issue?

Or should I just treat it as a one-off since it’s running fine now?

Thanks!

The best suggestions of things to check are listed in Alexey’s answers in the linked threads.

Other than that, it seems previous reporters treated it as a one off.

But if it occurs again please do let us know as soon as you discover it.

1 Like

Thank you. Now I’m also running into an error about how quic is misconfigured yet I set up ddns on no-ip and my router, and port forwarding is set up for tcp and udp on both my firewall and my router.

What’s going on here?

Can you provide some insight?

Your node is offline

In additional, please provide 20 last lines from the logs: How do I check my logs? - Storj Node Operator Docs
Put them between two new lines with three backticks, like this

```
log lines here
```

image
same issue from different ip’s

I’m not running docker, I’m using the GUI version.

2022-12-03T21:36:42.566-0800    ERROR   contact:service ping satellite failed   {"Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "attempts": 10, "error": "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert", "errorVerbose": "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:145\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:100\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75"}
2022-12-03T21:36:44.798-0800    ERROR   contact:service ping satellite failed   {"Satellite ID": "121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6", "attempts": 10, "error": "ping satellite: check-in ratelimit: node rate limited by id", "errorVerbose": "ping satellite: check-in ratelimit: node rate limited by id\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:139\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:100\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75"}
2022-12-03T21:36:46.423-0800    ERROR   contact:service ping satellite failed   {"Satellite ID": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs", "attempts": 10, "error": "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert", "errorVerbose": "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:145\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:100\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75"}
2022-12-03T21:36:46.512-0800    ERROR   contact:service ping satellite failed   {"Satellite ID": "12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB", "attempts": 10, "error": "ping satellite: check-in ratelimit: node rate limited by id", "errorVerbose": "ping satellite: check-in ratelimit: node rate limited by id\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:139\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:100\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75"}
2022-12-03T21:45:12.533-0800    ERROR   contact:service ping satellite failed   {"Satellite ID": "1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE", "attempts": 11, "error": "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert", "errorVerbose": "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:145\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:100\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75"}
2022-12-03T21:45:14.569-0800    ERROR   contact:service ping satellite failed   {"Satellite ID": "12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo", "attempts": 11, "error": "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert", "errorVerbose": "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:145\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:100\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75"}
2022-12-03T21:45:15.037-0800    ERROR   contact:service ping satellite failed   {"Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "attempts": 11, "error": "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert", "errorVerbose": "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:145\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:100\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75"}
2022-12-03T21:45:17.441-0800    ERROR   contact:service ping satellite failed   {"Satellite ID": "121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6", "attempts": 11, "error": "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert", "errorVerbose": "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:145\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:100\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75"}
2022-12-03T21:45:19.280-0800    ERROR   contact:service ping satellite failed   {"Satellite ID": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs", "attempts": 11, "error": "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert", "errorVerbose": "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:145\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:100\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75"}
2022-12-03T21:45:19.556-0800    ERROR   contact:service ping satellite failed   {"Satellite ID": "12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB", "attempts": 11, "error": "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert", "errorVerbose": "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: tls peer certificate verification: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:145\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:100\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75"}
2022-12-04T15:10:22.001-0800    INFO    bandwidth       Performing bandwidth usage rollups
2022-12-04T15:10:23.953-0800    ERROR   contact:service ping satellite failed   {"Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "attempts": 12, "error": "ping satellite: rpc: tcp connector failed: rpc: dial tcp: lookup us1.storj.io: no such host", "errorVerbose": "ping satellite: rpc: tcp connector failed: rpc: dial tcp: lookup us1.storj.io: no such host\n\tstorj.io/common/rpc.HybridConnector.DialContext.func1:189"}
2022-12-04T15:10:23.953-0800    ERROR   contact:service ping satellite failed   {"Satellite ID": "1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE", "attempts": 12, "error": "ping satellite: rpc: tcp connector failed: rpc: dial tcp: lookup saltlake.tardigrade.io: no such host", "errorVerbose": "ping satellite: rpc: tcp connector failed: rpc: dial tcp: lookup saltlake.tardigrade.io: no such host\n\tstorj.io/common/rpc.HybridConnector.DialContext.func1:189"}
2022-12-04T15:10:23.953-0800    ERROR   contact:service ping satellite failed   {"Satellite ID": "12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo", "attempts": 12, "error": "ping satellite: rpc: tcp connector failed: rpc: dial tcp: lookup us2.storj.io: no such host", "errorVerbose": "ping satellite: rpc: tcp connector failed: rpc: dial tcp: lookup us2.storj.io: no such host\n\tstorj.io/common/rpc.HybridConnector.DialContext.func1:189"}
2022-12-04T15:10:23.953-0800    ERROR   contact:service ping satellite failed   {"Satellite ID": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs", "attempts": 12, "error": "ping satellite: rpc: tcp connector failed: rpc: dial tcp: lookup eu1.storj.io: no such host", "errorVerbose": "ping satellite: rpc: tcp connector failed: rpc: dial tcp: lookup eu1.storj.io: no such host\n\tstorj.io/common/rpc.HybridConnector.DialContext.func1:189"}
2022-12-04T15:10:23.953-0800    ERROR   contact:service ping satellite failed   {"Satellite ID": "121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6", "attempts": 12, "error": "ping satellite: rpc: tcp connector failed: rpc: dial tcp: lookup ap1.storj.io: no such host", "errorVerbose": "ping satellite: rpc: tcp connector failed: rpc: dial tcp: lookup ap1.storj.io: no such host\n\tstorj.io/common/rpc.HybridConnector.DialContext.func1:189"}
2022-12-04T15:10:23.953-0800    ERROR   contact:service ping satellite failed   {"Satellite ID": "12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB", "attempts": 12, "error": "ping satellite: rpc: tcp connector failed: rpc: dial tcp: lookup europe-north-1.tardigrade.io: no such host", "errorVerbose": "ping satellite: rpc: tcp connector failed: rpc: dial tcp: lookup europe-north-1.tardigrade.io: no such host\n\tstorj.io/common/rpc.HybridConnector.DialContext.func1:189"}
2022-12-04T15:10:23.953-0800    WARN    trust   Failed to fetch URLs from source; used cache      {"source": "https://www.storj.io/dcs-satellites", "error": "HTTP source: Get \"https://www.storj.io/dcs-satellites\": dial tcp: lookup www.storj.io: no such host", "errorVerbose": "HTTP source: Get \"https://www.storj.io/dcs-satellites\": dial tcp: lookup www.storj.io: no such host\n\tstorj.io/storj/storagenode/trust.(*HTTPSource).FetchEntries:68\n\tstorj.io/storj/storagenode/trust.(*List).fetchEntries:90\n\tstorj.io/storj/storagenode/trust.(*List).FetchURLs:49\n\tstorj.io/storj/storagenode/trust.(*Pool).fetchURLs:251\n\tstorj.io/storj/storagenode/trust.(*Pool).Refresh:188\n\tstorj.io/storj/storagenode/trust.(*Pool).Run:119\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:87\n\truntime/pprof.Do:40\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:86\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75"}
2022-12-04T15:10:26.380-0800    INFO    trust   Scheduling next refresh {"after": "4h36m44.447695125s"}
2022-12-04T15:11:15.451-0800    ERROR   nodestats:cache Get stats query failed  {"error": "nodestats: EOF; nodestats: EOF; nodestats: EOF; nodestats: EOF; nodestats: EOF; nodestats: EOF", "errorVerbose": "group:\n--- nodestats: EOF\n\tstorj.io/storj/storagenode/nodestats.(*Service).GetReputationStats:74\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheReputationStats.func1:152\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheReputationStats:151\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func2:118\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n--- nodestats: EOF\n\tstorj.io/storj/storagenode/nodestats.(*Service).GetReputationStats:74\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheReputationStats.func1:152\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheReputationStats:151\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func2:118\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n--- nodestats: EOF\n\tstorj.io/storj/storagenode/nodestats.(*Service).GetReputationStats:74\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheReputationStats.func1:152\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheReputationStats:151\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func2:118\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n--- nodestats: EOF\n\tstorj.io/storj/storagenode/nodestats.(*Service).GetReputationStats:74\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheReputationStats.func1:152\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheReputationStats:151\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func2:118\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n--- nodestats: EOF\n\tstorj.io/storj/storagenode/nodestats.(*Service).GetReputationStats:74\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheReputationStats.func1:152\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheReputationStats:151\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func2:118\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n--- nodestats: EOF\n\tstorj.io/storj/storagenode/nodestats.(*Service).GetReputationStats:74\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheReputationStats.func1:152\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheReputationStats:151\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func2:118\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75"}
2022-12-04T15:13:28.158-0800    ERROR   nodestats:cache Get disk space usage query failed       {"error": "nodestats: EOF; nodestats: EOF; nodestats: EOF; nodestats: EOF; nodestats: EOF; nodestats: EOF", "errorVerbose": "group:\n--- nodestats: EOF\n\tstorj.io/storj/storagenode/nodestats.(*Service).GetDailyStorageUsage:123\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage.func1:177\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage:176\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func3:130\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n--- nodestats: EOF\n\tstorj.io/storj/storagenode/nodestats.(*Service).GetDailyStorageUsage:123\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage.func1:177\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage:176\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func3:130\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n--- nodestats: EOF\n\tstorj.io/storj/storagenode/nodestats.(*Service).GetDailyStorageUsage:123\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage.func1:177\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage:176\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func3:130\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n--- nodestats: EOF\n\tstorj.io/storj/storagenode/nodestats.(*Service).GetDailyStorageUsage:123\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage.func1:177\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage:176\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func3:130\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n--- nodestats: EOF\n\tstorj.io/storj/storagenode/nodestats.(*Service).GetDailyStorageUsage:123\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage.func1:177\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage:176\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func3:130\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n--- nodestats: EOF\n\tstorj.io/storj/storagenode/nodestats.(*Service).GetDailyStorageUsage:123\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage.func1:177\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage:176\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func3:130\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75"}
2022-12-04T15:13:28.395-0800    ERROR   nodestats:cache payouts err     {"satellite": "12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo"}
2022-12-04T15:13:28.503-0800    ERROR   nodestats:cache payouts err     {"satellite": "1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE"}
2022-12-04T15:13:28.946-0800    ERROR   nodestats:cache payouts err     {"satellite": "121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6"}
2022-12-04T15:13:29.097-0800    ERROR   nodestats:cache payouts err     {"satellite": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S"}
2022-12-04T15:13:29.539-0800    ERROR   nodestats:cache payouts err     {"satellite": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs"}
2022-12-04T15:13:30.079-0800    ERROR   nodestats:cache payouts err     {"satellite": "12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB"}
2022-12-04T15:13:30.079-0800    ERROR   nodestats:cache Get held amount query failed    {"error": "payouts service: node not found: 1v5o65L1v7VyHFPVGZ96nmDbbH2kJTfSZVmRQGdJJv6rp17DV7; payouts service: node not found: 1v5o65L1v7VyHFPVGZ96nmDbbH2kJTfSZVmRQGdJJv6rp17DV7; payouts service: node not found: 1v5o65L1v7VyHFPVGZ96nmDbbH2kJTfSZVmRQGdJJv6rp17DV7; payouts service: node not found: 1v5o65L1v7VyHFPVGZ96nmDbbH2kJTfSZVmRQGdJJv6rp17DV7; payouts service: node not found: 1v5o65L1v7VyHFPVGZ96nmDbbH2kJTfSZVmRQGdJJv6rp17DV7; payouts service: node not found: 1v5o65L1v7VyHFPVGZ96nmDbbH2kJTfSZVmRQGdJJv6rp17DV7", "errorVerbose": "group:\n--- payouts service: node not found: 1v5o65L1v7VyHFPVGZ96nmDbbH2kJTfSZVmRQGdJJv6rp17DV7\n\tstorj.io/storj/storagenode/payouts.(*Endpoint).GetPaystub:73\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheHeldAmount.func1:204\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheHeldAmount:196\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func3:135\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n--- payouts service: node not found: 1v5o65L1v7VyHFPVGZ96nmDbbH2kJTfSZVmRQGdJJv6rp17DV7\n\tstorj.io/storj/storagenode/payouts.(*Endpoint).GetPaystub:73\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheHeldAmount.func1:204\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheHeldAmount:196\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func3:135\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n--- payouts service: node not found: 1v5o65L1v7VyHFPVGZ96nmDbbH2kJTfSZVmRQGdJJv6rp17DV7\n\tstorj.io/storj/storagenode/payouts.(*Endpoint).GetPaystub:73\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheHeldAmount.func1:204\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheHeldAmount:196\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func3:135\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n--- payouts service: node not found: 1v5o65L1v7VyHFPVGZ96nmDbbH2kJTfSZVmRQGdJJv6rp17DV7\n\tstorj.io/storj/storagenode/payouts.(*Endpoint).GetPaystub:73\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheHeldAmount.func1:204\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheHeldAmount:196\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func3:135\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n--- payouts service: node not found: 1v5o65L1v7VyHFPVGZ96nmDbbH2kJTfSZVmRQGdJJv6rp17DV7\n\tstorj.io/storj/storagenode/payouts.(*Endpoint).GetPaystub:73\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheHeldAmount.func1:204\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheHeldAmount:196\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func3:135\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n--- payouts service: node not found: 1v5o65L1v7VyHFPVGZ96nmDbbH2kJTfSZVmRQGdJJv6rp17DV7\n\tstorj.io/storj/storagenode/payouts.(*Endpoint).GetPaystub:73\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheHeldAmount.func1:204\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:261\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheHeldAmount:196\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func3:135\n\tstorj.io/common/sync2.(*Cycle).Run:160\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75"}

It is open on both the No-Ip DNS and my pc’s Public IP.

This is due that your identity is not signed. You need to request an authorization token and sign your identity.

this error indicates some problems with your DNS. If this error would persist after signing your identity and restarting the node - you need to update your DNS settings on your router or on your network card to use Google DNS 8.8.8.8 for example instead your current one or as an additional DNS.

Then you can restart your node either from the Services applet or from the elevated PowerShell:

Restart-Service storagenode

However, did you check all previous steps from the linked post?