What's the point of sending the emails about node suspension?

[camulodunum]

I’ve been with a problem in my node for several days that was so unespecified that noone of my systems (Uptimerobot) has been hable to detect it.

was hoping that,in this case scenario,the suspension mail would warn me about things like these to fix them.

But what I’ve discovered is that I the mails where sended yeah,THE SAME DAY I FIXED THE PROBLEM. with suspensions from more than a week before.

¿what’s exactly the point of this system if the mails are not send if your node is not connecting to storj satelites?

Now I have ALL my satelites in the node suspended and hoping the disqualification never reaches,but I could have solve this sooner if I received this mails in time,and not after restoring the conection with the network.

and not even the suspension email,would be great some type of support from storj side in terms of advise us if something in our nodes is not good,like “eh,I’m satellite x,I’ve been without contact from your node from 1 day” email or somathing like that.

This is a great proyect but I fell like the development team leaves too much things to the operators expecting us to check and control our nodes flawlessly for that low payments budget

[Bivvo]

Where are you gering the emails from? UptimeRobot?

[camulodunum]

No. I’m talking about this

Suspension mode and disqualification emails

Later today we are going to send out a bunch of automated emails to storage nodes in suspension mode and to disqualified storage nodes. You might receive multiple of these emails one from each satellite. Time to explain what you should do if you get one of these emails. First of all, give us feedback. Is the email useful for you? Is there something you would like us to change? Yes, the first email might arrive a bit late. In the future, we send out these emails a few hours after you got disqual…

my problem was so specific that even uptimerobot was unable to detect it

if you’re wondering

Unable to get satellite system time

I just realized that one of my nodes was down for almost 3 days (seems uptimerobot didn’t detect it) and is restarting all time. I’ve checked the logs (docker logs --tail 20) and seem that can’t get the system time of any satellite I’ve tried to edit the system clock updater with this settings [Time] NTP=ur.ntp.srv FallbackNTP=ur.fallbackntp.srv and restarted the service but seems not working any help?

[Alexey]

The emailing system is not robust enough yet. We evaluating the other provider, it could be better than the current one.

[Alexey]

Created an issue: [storagenode] The email about suspension is coming only after check-in to satellite · Issue #4235 · storj/storj · GitHub